
JOIN THE FRONTLINE TEAM!
Possibly The Coolest Entry-Level Hands-On Job Ever
How ‘bout we skip right ahead to why we’re all here? Our small business is located in Tucson, AZ where it's served thousands of clients (no seriously, THOUSANDS) in our community. This may also be a little biased, but we’re pretty sure we are the coolest place to work for…EVER! However, the job is not all rainbows and unicorns — there is some good news and there is some bad news.
Let’s get the bad news out of the way first:
-
We work in a warehouse and you may be a little chilly or warm at times, but we have taken measures to ensure our staff is as comfortable as possible, and we have more to come.
-
You will sometimes have to assist in giving our warehouse staff a push, a lift, or a hand with some physical tasks. You won’t be doing the heavy lifting and it’s not often, but we help out our own when help is needed.
-
We do not offer health or retirement benefits, YET!
Now let’s talk about the good stuff:
-
The work is fun, hands-on, and dynamic that consists of handling, picking, packing, and shipping appliance parts, maintaining the facilities, and supporting and assisting our staff and customers.
-
There is rarely any downtime. With a variety of support tasks you will definitely "close those rings" or, in other words, "get your steps in". If you get a kick out of being productive, then this is the job for you.
-
You will experience things, do things, and make decisions on things that most lame corporations would never allow you to do. This means if you find a better, more efficient way of doing something, then do it! Just be sure to teach the rest of the team.
-
The work schedule is flexible. We all have family, friends, and lives, so we get it.
-
We aren’t big on stress. So, while we will expect you to work efficiently and to meet deadlines, we focus on open communication and getting things done right the first go-around.
-
You don’t need to know squat about appliances; we will teach you everything you need.
-
We are big on culture. We do Friday team lunches and check in with each other regularly. We sometimes do team outings or cookouts because work is important, but so is some play.
-
The pay is $15 an hour and because we are a small business, there is a lot of room for growth, so the as you grow with more knowledge, skill, and experience, your pocket will too. Oh yeah, almost forgot to mention, we also offer vacation time to our full-timers.
-
The very, very best for last; this position is the GATEWAY to growing into other positions that require more skill and experience such as an Installer, Customer Support Representative, or a Service Technician at Frontline Appliances.
-
Benefits
-
Profit Sharing
-
Company Bonuses
-
Holidays
-
Paid Time-Off
-
Product Discounts
-
Now, let’s talk about the job requirements:
-
Communication: social and soft skills are a must. You need to be a person who can effectively communicate with customers and team members to ensure the quality of service we deliver is not compromised.
-
Attention to detail: you need to nail down the details. You don’t need to race through work and get things done half-assed (we figured that one out ourselves). As we say, “let’s get it right the first time”.
-
Ability to meet deadlines: you need to be the type person who gets joy out of getting things done and seeing them through.
-
Critical thinking: as a Parts Associate, you will come across a lot of different situations and that's when you'll need to use that "thinking cap" to come up with ways to get the job done.
-
Must be familiar with using technology: we are very systemized and use a lot of mobile apps for tasks, checklists, appointments, and forms, therefore, you must be familiar with utilizing a smartphone. You must provide your own smartphone or tablet with Wi-Fi capability where you'll log into our task management app to utilize at work. Hey, that's a write-off too.
-
Team player: although you may be working alone at times, you will at times work with a partner for training, collaboration, and communication.
-
Must be available to work a minimum of 20 hours per week.
-
Must be able to work Saturdays.
-
Must be at least 16 years of age.
-
Must be able to pass a background check.
In short, your job is to help with all thing support, from taking pictures, stocking, and shipping parts, testing appliances, ensuring our workshop and showroom areas and organized and neat, and assisting team members and customers. Because this job is dynamic, you will feel a sense of fulfillment knowing that you have a direct impact on our day-to-day and customer satisfaction. Our office is casual, but we do expect professionalism and punctuality. We also expect intelligence, energy, and a "git-R-done" attitude. When you have questions, you will find the answers with a quick database search or a yell to anyone else on our team. In addition to being a detailed person, you must follow systems and processes. In fact, just to prove that you are detail-oriented and can follow procedures, when you apply for this position in the “Message” field of the application, you must include “Frontline, I’ve got your six” as the first sentence. Yep, that’s our little trick to sort out the people who "blanket-send" their resume to anyone and everyone, from the folks (that’s you) who are truly interested in this position.
If this is a job that gets you so excited that you would even do it for free, we would totally accept that offer from you. However, if you prefer getting paid (and we totally get it...we prefer getting paid as well) this is what we offer: this is a part-time job starting at 20 hours. The pay is $14 an hour and the work hours fall within Monday-Friday 8AM-5PM and Saturday 9-3.
We are looking to bring our new colleague on board as soon as possible, but we will spend the necessary time to find the best fit both in abilities and culturally. One thing that will give you a BIG leg up (but is optional) is to send a quick video in response to the email you will receive after you’ve submitted your application. In your video tell us why you think you’re perfect for this job and why you will rock this position. This is purely for us to get a sense of your personality, and if you decide not to send a video (that’s ok), please tell us why you chose not to send a video in the "Message" field.
We are at an exciting stage of growth where systems and efficiencies still have their kinks but have been dramatically improved by our entire staff: from our detailers and parts associates, to our technicians and owners. With that being said, we are looking for individuals who are not happy going "through the motions", are looking for personal and professional development, and ambitious to help "build" a better business to better serve its community. If this is you, then you're what we are looking for.
Apply today as a Parts Associate: we can’t wait to meet you!!!